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Privacy Policy

What type of information do we collect?
 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the website; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
 

How do we collect information?
 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why do we collect such personal information?


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


How do we store, use, share and disclose our site visitors' personal information?
 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
 

How do we communicate with our site visitors?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


How do we use cookies and other tracking tools?


We use cookies and related identification technologies to collect and store information about you and the way that you use our website. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site and the service that we provide.


What are cookies?


A cookie is a small file which is stored on your device. The cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies, and the most effective way to do this is through the settings on your web browser.

If you disable or decline cookies, you may not be able to access some parts of the website, and some features may not function properly or be available to you.

Some of the cookies that a user of our website may find on its browser (depending on settings) after navigating to our website are as set out below. Additional cookies may be added, and we may update or remove the cookies below from time to time. Some of the cookies we use on our website are placed by third parties on our behalf, such as Google Analytics (see www.google.com/policies/privacy/partners/ for more information).

Categories of cookies

Strictly necessary cookies.
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of each of our websites, to use a shopping cart or to use our services.

Analytics cookies.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way in which our website work, for example, by ensuring that users are finding what they are looking for easily.

Preference/site optimisation cookies.
These are used to recognise you when you return to any of our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Marketing cookies.
These cookies record your visit to each of our websites, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.

This website uses cookies. Cookies allow us to personalize content and ads, provide social media features and analyze our traffic. We also share information about the use of our site with our social media, advertising and analytics partners, who may combine this with other information that you have provided to them or that they have collected during your use of their services.


How can site visitors withdraw their consent?


If you don’t want us to process your data anymore, please contact us at info@themassage4u.com


Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
 

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@themassage4u.com

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